Terms of service
This website is operated by our family farm and general store. Throughout the site, the terms “we”, “us” and “our” refer to our farm. We offer this website, including all information, products, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
We do our best to provide a smooth and secure shopping experience, but you understand that information (excluding payment details) may be transferred over various networks.
SECTION 3 - ACCURACY OF INFORMATION
We strive to keep all information on our site accurate and up to date. However, we are not responsible if information is not complete, current, or free of errors.
Product descriptions, availability, and pricing may change at any time without notice.
SECTION 4 - PRODUCTS & AVAILABILITY
Because we are working with farm-raised products, quantities are limited and availability may change.
We reserve the right to limit quantities, discontinue products, or refuse/cancel orders at our discretion.
All products are subject to our Refund Policy.
SECTION 5 - ORDERS & BILLING
We reserve the right to refuse or cancel any order.
You agree to provide accurate and current information when placing an order so we can properly fulfill and communicate with you.
SECTION 6 - SHIPPING & DELIVERY
We ship perishable products on a set schedule to ensure quality.
Once your order leaves our farm and is handed to the carrier, delivery times are outside of our control.
Please ensure your shipping address is correct and that someone is available to receive your order.
We are not responsible for delays, incorrect addresses, or packages left unattended.
SECTION 7 - PERISHABLE PRODUCTS
Our meat and tallow products are perishable and require proper handling upon delivery.
By placing an order, you accept responsibility for promptly storing your items once delivered.
All meat and tallow sales are final. Please refer to our Refund Policy for full details.
SECTION 8 - THIRD-PARTY SERVICES
We may use third-party providers (such as payment processors and shipping carriers) to complete your order. We are not responsible for issues arising from those services but will always do our best to help resolve concerns.
SECTION 9 - USER FEEDBACK
If you send us feedback, ideas, or messages, you agree that we may use them to improve our business and services.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - ERRORS & INACCURACIES
Occasionally there may be errors in pricing, descriptions, or availability. We reserve the right to correct these and cancel orders if necessary.
SECTION 12 - PROHIBITED USES
You may not use this site for unlawful purposes, to harm or mislead others, or to interfere with the operation or security of the site.
We reserve the right to terminate access if these terms are violated.
SECTION 13 - LIMITATION OF LIABILITY
We are not responsible for damages or losses related to shipping delays, carrier issues, weather, or other circumstances outside of our control.
However, we care deeply about our customers and will always do our best to help resolve any issues.
SECTION 14 - GOVERNING LAW
These Terms are governed by the laws of the United States and the state of Tennessee.
SECTION 15 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of our website means you accept those changes.
SECTION 16 - CONTACT INFORMATION
If you have any questions, please reach out to us:
DMD Family Farm
dmdfamilyfarm@gmail.com
10210 Warrensburg Rd. Midway, TN 37809